Effective Date: March 23, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Risk & Opportunity Radar LLC ("Company," "we," "us," or "our"), governing your access to and use of the Radar+ platform, including all related services, features, content, and applications (collectively, the "Service"), available at www.roradar.com and any associated subdomains or mobile applications.
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use the Service.
Radar+ is a decision intelligence platform designed for small and medium-sized businesses ("SMBs") operating in the Software-as-a-Service ("SaaS") sector. The Service provides:
(a) Data Integration: Automated synchronization of business data from third-party services including, but not limited to, Stripe, HubSpot, Salesforce, QuickBooks, Slack, Monday.com, Google Analytics, Jira, Intercom, and Zendesk through their official APIs.
(b) Signal Detection: AI-powered analysis of business metrics to detect risks, opportunities, anomalies, and trends across connected data sources using proprietary algorithms including threshold detection, trend analysis, cross-metric correlation, compound risk detection, and leading indicator identification.
(c) Decision Support: AI-generated insights, recommendations, forecasts, and scenario analysis to support business decision-making.
(d) Dashboards and Reporting: Interactive visualizations, key performance indicator (KPI) tracking, and customizable reports.
(e) Tools: Business analysis tools including Monte Carlo simulation, break-even analysis, risk matrices, decision matrices, scenario builders, and other analytical instruments.
3.1 Eligibility. You must be at least 18 years of age and have the legal capacity to enter into these Terms. The Service is intended for business use and is not directed at consumers.
3.2 Account Creation. To use the Service, you must register for an account by providing accurate, current, and complete information. You agree to update your information promptly if it changes.
3.3 Account Security. You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys. You are responsible for all activity that occurs under your account. You must notify us immediately at info@roradar.com if you become aware of any unauthorized use of your account.
3.4 Multi-Factor Authentication. We support and recommend enabling multi-factor authentication (MFA/TOTP) for all accounts. Certain subscription tiers may require MFA.
3.5 Account Sharing. Account credentials may not be shared with unauthorized individuals. Each user must have their own account. Team accounts are available through our workspace feature.
4.1 Ownership. You retain all ownership rights in and to any data you submit to the Service or that is collected from your connected third-party services ("Your Data"). We do not claim ownership of Your Data.
4.2 License Grant. By using the Service and connecting third-party services, you grant us a limited, non-exclusive, non-transferable license to access, retrieve, process, analyze, and store Your Data solely for the purpose of providing and improving the Service. This license terminates when you disconnect a service or delete your account.
4.3 Data Processing. We process Your Data to: (a) extract key performance indicators; (b) detect signals including risks, opportunities, anomalies, and trends; (c) generate AI-powered insights and recommendations; (d) display dashboards, charts, and reports; and (e) store historical data for trend analysis and baseline calculations.
4.4 No Sale of Data. We do not sell, rent, lease, or otherwise commercially distribute Your Data to third parties. We do not use Your Data to train machine learning models that would benefit other customers without your explicit consent.
4.5 Data Isolation. Your Data is logically separated from other customers' data using row-level security policies and organization-scoped queries. No customer can access another customer's data through the Service.
4.6 AI Processing. Portions of Your Data may be processed by third-party AI services (currently Anthropic's Claude API) to generate natural language insights, recommendations, and summaries. This processing is performed in real-time and is not stored by the AI provider beyond the duration of the request.
5.1 Authorization. When you connect a third-party service, you authorize us to access your data on that service through its official API, using OAuth 2.0 or API key authentication as applicable. We only request read-only permissions unless explicitly stated otherwise.
5.2 Third-Party Terms. Your use of third-party services is subject to those services' own terms of service and privacy policies. We are not responsible for the acts or omissions of third-party services.
5.3 Disconnection. You may disconnect any third-party integration at any time through the Integrations page. Upon disconnection, we will revoke our access tokens (where the provider supports revocation) and delete the stored credentials. Previously synced KPI snapshots may be retained for historical trend analysis unless you request deletion.
5.4 Availability. We do not guarantee the availability or accuracy of any third-party service integration. Third-party APIs may change, be deprecated, or experience downtime outside our control.
6.1 Informational Only. The Service uses artificial intelligence to generate insights, predictions, recommendations, scores, and forecasts. All AI-generated content is provided for informational purposes only and should not be treated as financial, legal, investment, tax, or professional advice.
6.2 No Guarantee of Accuracy. AI-generated content may contain errors, omissions, or inaccuracies. While we strive to provide useful and accurate analysis, we do not guarantee the accuracy, completeness, or reliability of any AI-generated content.
6.3 Human Judgment Required. You are solely responsible for any business decisions made based on the Service's outputs. We strongly recommend that you exercise independent judgment and consult qualified professionals before making significant business decisions.
6.4 Read-Only AI. Our AI systems analyze and summarize data. They do not create, modify, write, or delete any data in your connected third-party services. All AI operations are strictly read-only.
7.1 Plans. The Service is offered under multiple subscription tiers, including a free tier with limited features and paid tiers with expanded capabilities. Current plan details and pricing are available on our website.
7.2 Billing. Paid subscriptions are billed in advance on a monthly or annual basis, as selected during checkout. Payment is processed through Stripe. You authorize us to charge your payment method for all applicable fees.
7.3 Cancellation. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No prorated refunds are provided for partial periods unless required by applicable law.
7.4 Price Changes. We reserve the right to modify pricing with at least 30 days' written notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
7.5 Taxes. All fees are exclusive of applicable taxes, which will be added where required by law.
You agree not to: (a) reverse engineer, decompile, or disassemble the Service; (b) use the Service to develop a competing product; (c) share account credentials with unauthorized parties; (d) attempt to access other customers' data; (e) use the Service for any illegal, fraudulent, or harmful purpose; (f) exceed reasonable usage limits or intentionally overload our systems; (g) use automated tools to scrape or extract data from the Service beyond its intended functionality; (h) introduce malicious code, viruses, or any harmful technology; or (i) misrepresent your identity or affiliation.
9.1 Our IP. The Service, including its source code, algorithms, user interface, design, documentation, and all related intellectual property, is owned by Risk & Opportunity Radar LLC and is protected by copyright, trademark, and other intellectual property laws.
9.2 Limited License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription.
9.3 Feedback. If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation to you.
Each party agrees to maintain the confidentiality of the other party's confidential information and to use it only for the purposes of performing under these Terms. Confidential information includes, but is not limited to, business data, pricing, technical information, and trade secrets. This obligation does not apply to information that is publicly available, independently developed, or rightfully obtained from a third party.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, OR UNINTERRUPTED SERVICE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE, OR THAT ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RORADAR INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Risk & Opportunity Radar LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any data you submit to the Service.
14.1 By You. You may terminate your account at any time by contacting us at info@roradar.com or through the Settings page.
14.2 By Us. We may suspend or terminate your account if you violate these Terms, fail to pay applicable fees, or for any other reason with 30 days' notice. We may terminate immediately for material breaches.
14.3 Effect of Termination. Upon termination: (a) your right to access the Service ceases immediately; (b) you may request export of Your Data within 30 days; (c) after 30 days, we will delete Your Data from our systems, except for anonymized, aggregated data; and (d) provisions that by their nature should survive termination will survive, including Sections 4.1, 9, 10, 11, 12, 13, 15, 16, 17, 18, 19, 20, 21, 22, 23, and 25.
We may modify these Terms at any time. Material changes will be communicated to you via email or in-app notification at least 30 days before taking effect. The "Last Updated" date at the top of this page indicates when the Terms were last revised. Your continued use of the Service after the effective date of any changes constitutes acceptance of the revised Terms.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. The Service provides automated analysis and AI-generated insights based on data from third-party sources. You acknowledge that: (a) the data from connected integrations may be incomplete, delayed, or inaccurate; (b) AI-generated predictions, forecasts, and recommendations are probabilistic in nature and are not guarantees of future outcomes; (c) signal detection algorithms may produce false positives or fail to detect certain risks; (d) the Service is a decision-support tool and is not a substitute for professional financial, legal, accounting, or business advisory services; (e) you bear full responsibility for verifying any insight before acting on it; and (f) business decisions involve inherent risk that cannot be eliminated by any software tool.
Nothing in these Terms or your use of the Service creates a fiduciary relationship, partnership, joint venture, employment, or agency relationship between you and Risk & Opportunity Radar LLC. We owe you no fiduciary duty. The Service is a software tool, not an advisory service. We are not your financial advisor, accountant, lawyer, or business consultant. No communication from us — whether through the Service, email, or otherwise — shall be construed as professional advice.
We are not responsible for the accuracy, completeness, availability, or timeliness of data provided by third-party services (including but not limited to Stripe, HubSpot, Salesforce, QuickBooks, Slack, Monday.com, Google Analytics, Jira, Intercom, and Zendesk). If a third-party API provides incorrect data, and the Service generates insights based on that incorrect data, we bear no liability for any decisions made based on those insights. You are responsible for verifying the accuracy of your source data.
THE SERVICE DOES NOT GUARANTEE DETECTION OF ALL RISKS, OPPORTUNITIES, ANOMALIES, OR BUSINESS-CRITICAL EVENTS. You acknowledge that the signal detection engine operates on available data and predefined algorithms, and may not detect every risk or opportunity. We shall not be liable for any loss, damage, or missed opportunity resulting from a signal that was not detected, was detected late, was assigned an incorrect severity, or was otherwise not brought to your attention. You remain solely responsible for monitoring your business and making informed decisions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND RISK & OPPORTUNITY RADAR LLC AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against us. If this class action waiver is found to be unenforceable, then the entirety of the dispute resolution provision (Section 23.2) shall be deemed void.
YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE. ANY CLAIM FILED AFTER THIS ONE-YEAR PERIOD SHALL BE PERMANENTLY BARRED. This limitation applies regardless of when you became aware of the claim.
IN NO EVENT SHALL WE BE LIABLE FOR ANY: (a) LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITIES; (b) LOSS OF DATA OR DATA BREACH RESULTING FROM THIRD-PARTY SERVICE VULNERABILITIES; (c) COST OF PROCUREMENT OF SUBSTITUTE SERVICES; (d) BUSINESS INTERRUPTION OR DOWNTIME; (e) REPUTATIONAL HARM; (f) INVESTMENT LOSSES OR FINANCIAL DECISIONS MADE BASED ON SERVICE OUTPUTS; (g) DAMAGES ARISING FROM YOUR FAILURE TO MAINTAIN ADEQUATE SECURITY OF YOUR ACCOUNT CREDENTIALS; (h) DAMAGES ARISING FROM ACTIONS TAKEN OR NOT TAKEN BASED ON AI-GENERATED RECOMMENDATIONS; OR (i) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY.
22.1 Informal Resolution. Before initiating any formal dispute resolution, you agree to first contact us at info@roradar.com and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved without formal proceedings.
22.2 Binding Arbitration. If the dispute cannot be resolved informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Delaware, United States, in the English language.
22.3 Arbitration Costs. Each party shall bear its own costs and attorneys' fees in any arbitration proceeding. The filing fees for the arbitration shall be split equally between the parties, unless the arbitrator determines otherwise.
22.4 Injunctive Relief. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
22.5 Small Claims. Notwithstanding the arbitration agreement, either party may bring an individual action in small claims court for disputes within the jurisdiction of that court.
BY CREATING AN ACCOUNT AND USING THE SERVICE, YOU ACKNOWLEDGE THAT: (a) YOU HAVE READ AND UNDERSTOOD THESE TERMS IN THEIR ENTIRETY; (b) YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS; (c) YOU UNDERSTAND THAT THE SERVICE PROVIDES AI-GENERATED ANALYSIS THAT MAY CONTAIN ERRORS; (d) YOU ACCEPT ALL RISKS ASSOCIATED WITH USING AUTOMATED BUSINESS INTELLIGENCE SOFTWARE; (e) YOU HAVE HAD THE OPPORTUNITY TO CONSULT WITH LEGAL COUNSEL BEFORE AGREEING TO THESE TERMS; AND (f) YOUR ACCEPTANCE OF THESE TERMS IS RECORDED WITH YOUR EMAIL ADDRESS, IP ADDRESS, TIMESTAMP, AND BROWSER INFORMATION FOR LEGAL VERIFICATION PURPOSES.
25.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
25.3 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Risk & Opportunity Radar LLC regarding the Service.
25.4 Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
25.5 Waiver. Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision.
25.6 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.
25.7 Force Majeure. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, or internet outages.
For questions, concerns, or notices regarding these Terms, contact us at:
Risk & Opportunity Radar LLC
Email: info@roradar.com
Website: www.roradar.com